Pyramid consulting | Administración de plataformas SAP

MANAGED SERVICES

Pyramid consulting’s service model is designed based on costumer’s system, its necessities, requirements and range. Start points to manage the totality of the activities related with SA technology.

1. Service strategy. Through the presentation of our services, we assist on the transformation of informatically services in strategical actives for the company.

2. Service design. From the proposed strategy, we plan the model using our specialized administrations and consultancy SAP services.

3. Service transition. This phase mission is to ensure that the defined services in the design phase are correctly integrated in the productive environment and its easily accessed by service’s users.

4. Service operation. In this phase we define the service’s operation and all the variables that make part of the correct administration

5. Continuous service improvement. Continuous improvement is present throughout the entire life cycle of the service, and according to the identified need of the client, our service is no exception.

Benefits

¿Why administrative services for your company?

flexibility, efficiency, operation’s scalability.

Permanent system monitoring 7x24 hrs.

Personalized service and attention.

Continuous optimization on system management.

Service components

Autonomous monitoring

Automatized services that allows to identify parameters such as availability, CPU, RAM and storage -for SAP.

Sap system revision

Automatized services through RPA’s Bots that will travel on defined transactions for the analysis of a SAP system.

Sap system analysis

Consultancy services in charge of assessing relevant findings and registered.

Technical support

1^st level technical accompaniment to SAP landscape. Managed through our “bolsa de horas” system.

SAP basis administration

Specialized level activities that guarantees performance, availability, capacity, security and continuity of different systems.

This is how our customers perceive us

“The advantage of Pyramid is that the service is always of quality, regardless of the consultant with whom we speak. We have had more than 5 different consultants as focal points and we feel calm with all of them.”

Private sector

Editorial industry

Implementation: Colombia

“What we like about Pyramid Consulting is that no problem is too big for them, they investigate, scale, share and solve quickly”

Private sector

Industry: Consumer Products / Dairy

Implementation: Mexico

“Pyramid Consulting corrected all the problems identified and the Systems have remained stable and operational since then”

Private sector

Industry: Consumer Products / Dairy

Implementation: Ecuador

Means

News, trends and technological issues

25 minutes and a coffee

To show you how to potentialize your SAP and CLOUD technology investment, develop integral TI solutions for yourorganizational processes and to absolve operative burdens

SAP Readiness Check: first step to get close to S/4HANA

The SAP READINESS CHECK REPORT must be the first step that SAP’s final clients should follow to evaluate its path to S/4HANA as it allows them to have a better perspective on the kind of project that they must abord and the innovations which can be usable for your company.

Continue the SAPPHIRE NOW experience

SAPPHIRE NOW is the premier virtual and innovative event for companies of all sizes to discover concepts, gain inspiration and generate new ideas to move their business forward.