Pyramid consulting migration to the aws cloud
Today Pyramid Consulting has its productive Service Desk system running in the AWS Cloud, now it has flexibility in computing capacity to meet high work peaks
After 15 years of working in different industries providing technology consulting services, Pyramid Consulting has become a strategic ally for all those companies that use SAP as a business management system, however, due to the latest IT trends and innovations around In the world, Pyramid Consulting has considered adjusting its technological Roadmap to start the path to the use of Cloud technologies, for this it has created a relationship with Amazon Web Services as a Partner, with the aim of delivering comprehensive services to its clients, where can cover all the layers required by a system, that is, both infrastructure and operating system, database and application.
Pyramid Consulting, being a SAP systems management and administration company, naturally has implemented a Service Desk-type system for all ticket management with its clients, which originally ran with great effort in an on-premise environment at the company’s facilities. company; After identifying on numerous occasions that the performance, availability and stability of the system were being affected by the age of the server that hosted it, the growing number of clients that used the system and connectivity limitations, Pyramid Consulting made the decision to migrate your system to a Cloud environment.
Initially, a series of reviews of the Service Desk system were generated aligned to the AWS Well-Architected Framework, led by one of our Infrastructure Architects, where the best practices to be used in terms of security, reliability, system performance, operability were identified. and costs, thus arriving to incrementally build the finally defined architecture (See image 1), where AWS services such as an Elastic Compute Cloud (EC2) instance were used in which the application was installed and a computing capacity was delivered. according to the R5 type family that commits an SLA of 99.99% availability, as well as Elastic Block Store (EBS) configuring storage of all system data using high-performance SSD disks with an SLA of 99.999 % of availability, in the same way to cover the security of the system, a complete parameterization of Public/Private Subnets, Route Tables, Secur ity Groups, user management through Identity and Access Management (IAM) and secure connections through VPN Site-to-site.
Data migration
Finally, the migration of the system from its current on-premise environment was required, for which CloudEndure was used, which is the AWS tool to migrate any type of workload to Amazon Web Services; This process was successful and exceeded expectations by bringing the information in record time.
Today Pyramid Consulting has its Service Desk system productive and running in the AWS Cloud, now it has flexibility in computing capacity to meet high work peaks, higher security standards, monitoring and constant control over its infrastructure, among other things. Benefits; Finally, the on-premise servers were turned off, which contributed to eliminating the maintenance cost of these, which added to the savings obtained in the AWS infrastructure, are close to 15% monthly savings.